Connect and E-Connect

CONNECT is a credit union contact-management database, providing a wide range of data and contact features for all 10,000 US credit unions. E-Connect is a facility that automatically updates CONNECT subscribers with new data as it becomes available.

The Challenge: Keep data on hundereds of client desktops up-to-date, even though each one has ordered a different set of custom data fields.

Our Solution: Record all subscriptions and custom fields in a database that is interfaced with the primary purchasing system. Provide a mechanism to package custom data requests and transmit them automatically to each client, either on demand (when the client presses an Update button in Connect) or periodically, at subcriber-defined time intervals. Have Connect automatically absorb the new data when it is present.

CONNECT is published by Callahan and Associates, Inc., which also provides the E-Connect service.